Reference

Legal terms for your n200 account

Our legal page sets out how access, data use, cookies and account changes work on n200, so you know what applies before you open your account.

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n200 Legal terms for your n200 account
CONTACT ROUTES

Ways to reach our legal team

If you need a legal correction, a copy of your stored details or a question about access, send the request through your account inbox or the contact form in the footer.

Account inbox Use the message box inside your account for correction requests, record checks or access questions. We can match the request to your profile faster there, and we will reply with the documents or confirmation we need.
Footer form If you cannot reach the inbox, send the same request through the contact form linked at the bottom of the site. Add your registered email, the legal issue and any date or reference number that helps us locate the record.
Privacy email For deletion, consent or retention requests, write to the privacy address listed in the footer. We will check whether the request can be completed under local law and tell you what can be changed or kept.
DATA HANDLING

Data, cookies and account changes

We treat legal requests as part of account care, not as a generic form reply.

Identity check

Before we update a name, email or wallet detail, we may ask for a short identity check. That helps us avoid edits made by the wrong person and keeps the record tied to your account accurate.

Cookie choices

We use cookies for login, session and language memory, and you can manage the optional ones through your browser settings. Some cookies are needed to keep the legal pages, forms and sign-in flow working as intended.

Security logs

Our logs store device, date and access trail details so we can detect unusual sign-ins, stop abuse and answer legal questions later. We do not keep more than we need for that purpose and related duties.

Record retention

We retain account and transaction records only for the period needed for tax, dispute and compliance duties, then we delete or anonymise them where the law lets us. Retention periods can differ by request type and location.

Change requests

If your address, email or payment details change, send the new detail from your registered contact so we can compare it with the old record. That lets us make the change safely and show a clear audit trail.

Legal contact

For access, correction or closure requests, use the privacy email or the inbox inside your account. We will confirm receipt, explain the next step and tell you if local law limits the change you asked for.

Common questions on legal access

These questions cover the legal side of account access, records and contact paths. If your case is different, send the exact request through the inbox or footer form so we can check the record linked to your account and reply with the right path. Where local law controls the outcome, we will say that clearly and keep the wording plain.

It covers access to your account, the way we use and keep data, cookie settings, record retention and the contact paths for corrections or closure. It is written so you can check the limits quickly before you act.

Access depends on local law and is available where local law permits. If your location or the activity you want is restricted, we will show the limit rather than let you continue past it.

Yes, you can ask for a copy of the data we hold on your account, and we will check identity before sharing it. Some records may stay with us if the law, tax rules or dispute handling require it.

Cookies help us keep you signed in, remember language choice and maintain form state while you move between pages. You can manage optional cookies in your browser, but some system cookies are needed for the site to work properly.

Send the new detail from your registered contact path, along with any reference that helps us match the record. We may ask for a quick identity check before we update the account, especially when payment details are involved.

We keep records only for as long as needed for legal, tax, dispute and security purposes. After that period, we delete or anonymise them where local law allows, and we avoid keeping duplicate copies without purpose.

Use the inbox in your account, the footer form or the privacy email listed there. Include your registered email, the issue and any date or reference number, and we will route it to the right team.

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